The Online Research Process - The 6 steps you shouldn't miss

The key steps when conducting online research

If there's one thing that absolutely all of us do daily, then it's this - online research.

Regardless of the topic or purpose, the fact is that most of us depend on the information we find online to make many of our daily decisions.

- When we want to buy something - we research products and options.

- When we want to sell or create something - we research markets and competitors.

- When we want to learn or find out something new - we research different topics and relevant sources.

So, it's clear that we do research for so many different reasons and spend a lot of time online.

Keeping this in mind, it's pretty obvious that understanding how to conduct this research more thoroughly, accurately, and quickly can pay off sooner rather than later.

This rings especially true when it comes to a professional setting. The knowledge we get from quality and thorough research is the most important factor in many business decisions.

Going through a dozen links when you're researching on your own is tiring. Doing it with a few people you're working with or making a decision with is frustrating. And doing it as part of your job, getting feedback from multiple sides on the same data, and keeping it all organized for future reference is straight-up hellish.

The 6 steps to consider when researching

Like any other task, online research involves a few essential steps. Even if we don't do each one, remembering them can lead to getting accurate and helpful information.

Let's see what those steps are and why they're essential no matter what kind of online research you're doing.

1. Choose and define the topic that interests you

The first step should be to decide what you are looking for and why.

💡 Why are you undertaking this research?
💡 What would you like to learn?
💡 Who will be involved with the data found through this research?
💡 What business goal is connected to this research?

For example, when it comes to market research, this could mean having an absolute understanding of your competitors in the space and their positioning. If you're researching a product, you might be trying to find the best value for money for your purchase.

The most important thing during the first step is to make a list of key research questions and individual things that interest you. Those questions should be as precise and clear as possible. Once you answer them, they should direct you to where to take your research next without ending up with unnecessary and potentially confusing information.

So, the main thing is to be clear about the questions you want to ask.

2. Decide what sources you need to explore

The second step should make your process easier by narrowing down the list of available research sources. For example - magazines, databases, and other company blogs.

You may not need all the available sources for your type of research, so it’s important to define your area of focus.

If, for example, you are engaged in medical research, then it is logical that you will focus on relevant medical journals and research papers rather than blogs. If you're doing a competitive analysis, checking out your competitors' websites and industry whitepapers will be the way to go.

3. Look at the previous relevant research and the conclusions that were drawn

The third step probably seems like the real point of research.

After the first two steps, now is the time to focus and dig into the various sources relevant to your search. However, take a few minutes to read the past threads and see how other people answered the questions asked as part of your research.

The most important part of this step is to organize your information so that it’s easily accessible and clear when you refer back to it throughout the research process.

Since it's easy to get lost in the sea of information, it's essential to store it in a way that's easy to reuse in the future and potentially share with your team.

4. Evaluate the relevance of your sources and the information you come across

With all the information available in the digital era, this step seems perhaps the most important. Regardless of the topic, it’s essential to evaluate sources by looking at their credibility and relevance.

Questions that might make this step easier for you are the following:

- Who writes about this topic?
- Are they experts in a specific field?
- Why are they dedicated to that topic?
- Do they benefit from it?

This step allows you to identify any biases you or your sources may have. Treat these biases as research gaps and fill them with opposing perspectives and additional information.

5. Don't neglect to look into missing research information that’s important to conduct

It is common for many sources to have missing information. We can get plenty of data through secondary research, but it's not always exactly tailor-made for the questions you're looking to answer.

Sometimes it happens because the author is biased, and sometimes there are other reasons. Either way, when you come across gaps use them to your advantage and commit to primary research to fill those gaps with new information.

For example, if you want to research your customers, you can create a short survey to get feedback from them.

6. Organize information, sort all research, and draw conclusions

Once you've thoroughly gone through the previous five steps, it's time to finish your research by drawing conclusions based on everything you've researched.

This could mean having the answers to all the questions you had starting out or dismissing some initial hypothesis.

Either way, it should bring some value to your future decision-making process.

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Do all these steps seem like a big time-consuming job?

They can be.

But they can also bring you closer to where you want to be or what you want to achieve. Better quality content, more informed decisions, or a better perspective of who your competition is.

The information is out there - you just have to find the best way to utilize it. 🚀